policies + FAQ

How long does shipping take? 

I will typically have your order processed in 1-2 weeks, and ship time within the US will be roughly 1-2 weeks, while international orders will take 3-4 weeks. Sticker mail is not tracked for US or international orders.

Do you offer refunds? What if the item is damaged?

I do not offer refunds or exchanges. I pack items as carefully as possible so unfortunately if an item is damaged that is the fault of the mail carrier. 

What if I believe my package was lost or stolen?

It's a huge bummer, but this is out of my control. Please file a a claim with the USPS, or visit your local post office to speak with someone. Give it a couple extra weeks to show up just in case! Tracking on my end looks exactly like the tracking on your end.

Why is shipping so expensive, especially internationally?

Another big bummer, but I have it as low as it can go. I am not profiting off of shipping at all, and pricing it at what I'm paying for it on my end. Stickers are cheap to ship, but items that require boxes or parcels have a higher shipping cost.

I made an error in my shipping address, what do I do?

If it is within 24 hours of placing your order, send me an email and I can get it fixed! If I have already shipped the item out, it's out of my control. If the item returns to me I can ship it out again, but you will have to pay for the shipping cost again. 

Do you take commissions? Tattoo Tickets?

Send me an email! I take commissions selectively but am open to it. I may have an actual commission purchase page in the future. 

More questions? :) email me: jamiegreenillustration@gmail.com

(you can also head to my contact page)

yay that's all